What’s your return policy?
Return Policy Guidelines:
We does not accept any returns unless the product received was damaged. All damaged products should be reported within 72 hours of delivery. See our policy below for original artwork and prints.
- All original artwork is checked by us to ensure that it closely resembles the image. Therefore, we do not take returns. However, if the artwork reached the buyer damaged, we expect the buyer to notify the courier company at the time of delivery (this is very important for us in order to process the refund), immediately get in touch with us and send picture of the damaged product.(We would investigate the issue and accordingly refund your money as quickly as possible). If the original artwork is determined to have been damaged in transit, you would get a full credit of the artwork cost paid by you including the shipping charges. We would credit your account, from which the payment was made, within 7 days after approval of your refund request.
- We checks every print to ensure it closely resembles the online image. However, due to digital printing, there can be small variations that are beyond our control. Therefore, we do not accept return for prints for image differences. Returns would be accepted for damaged products at the time of delivery. Please notify the courier company at the time of delivery (this is very important in order for us to process the refund), immediately get in touch with us and send picture of the damaged product.
If the print product is determined to have been damaged in transit, you would get a full credit of the product cost including the shipping charges. You can use this credit to order the same print or order a different print of an equal or higher value (and pay the difference).
(Note: It is our policy that in the event of a disagreement, we holds the right to make the final call on all returns. We would not be able to process any returns if it is not reported within the stipulated time period.
Before making a return, ensure that you have reported the damaged product to us and have received a return approval.
- In order to make a return, fill out the returns form included with the artwork package, explaining the reason for the return.
- Ship your item back to us in its original packaging and enclose your completed return request form. We strongly encourage you to return the item via a trackable method.
- All returns should happen within 48 hours of delivery.
Flat No. 104 Mauli Park, Bavdhan Patil Nagar ,Pune India
We will typically issue your refund within 48-72 hours of receiving the package.
Refund Policy Guidelines:
- For all original artwork that is returned, refund would be given in the form of a credit back to the buyers account. For all print returns, store credit would be given, which can be used to buy the same or different print.
- In case your refund has been approved, we will credit your account, from which the payment was made, within 7 days after approval of your refund request.
- If you paid with alternative methods like ‘Direct Transfer’ or ‘Demand Draft’, we will get in touch with you to ensure an appropriate way for processing your refund.
- You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using Website features within the stipulated time than this would make you ineligible for a refund.
- Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.
- For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (“RBI”).
- Refund shall be conditional and shall be with recourse available to us in case of any misuse by Buyer.
- Refund shall be subject to Buyer complying with Policies.
Do you ship oversees and to P.O. boxes?
Yes, we’ll ship your package anywhere that can accept deliveries.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.
What’s your return policy?
Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.